Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.
Features
- Ticketing System:
Experience seamless issue management with automated routing, collaborative tools, and performance analytics. - Knowledge Base:
Unlock a wealth of information with structured resources, guides, and efficient search functionality. - Agents and Departments:
Elevate collaboration and issue resolution with organized support teams and efficient routing. - Email Notifications:
Stay informed with real-time updates on ticket status, agent responses, and resolutions. - Account Notifications:
Receive important account updates and information to stay informed. - OAuth Options (Facebook and Google):
Simplify login with OAuth options, providing a convenient and secure experience. - Email Verification:
Enhance security by confirming account ownership through email verification. - Two-Factor Authentication (2FA):
Add an extra layer of protection with two-factor authentication for secure logins. - Translatable:
Translate any language website easily through the translation system available to you as an admin. - RTL Supported:
Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.
Requirements
- Server Requirements
- PHP 8.1x
- Operating System : Linux or Windows
- Shared, VPS or Dedicated Server
- MySql: 5.7+
- PHP Extensions
- BCMath
- Ctype
- Fileinfo
- JSON
- Mbstring
- OpenSSL
- PDO
- pdo_mysql
- Tokenizer
- XML
- cURL
- zip
- GD
Demo and documentation
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